Privacy and Cookie Policy for Redmona.com Shop

Introduction

Welcome to the redmona.com website (hereinafter the “Shop”). We care about the privacy of our users and want every visitor to our website to feel comfortable using our services. This Privacy and Cookie Policy explains how we collect, use, share and protect your personal data.

Administrator of personal data

The administrator of your personal data is Redmona.com, based in 6212 Sankt Erhard, Im Wiberg 15, Switzerland.

What kind of data do we collect

Depending on how you use our store, we collect different types of personal data:

  • Contact details: First name, last name, e-mail address, telephone number, postal address.
  • Login data: Email address and password for your account.
  • Order data: Information about products purchased, delivery address, payment details.
  • Technical data: IP address, browser type, operating system, device information.

How we use your data

Your personal data is used for the following purposes:

  • Processing orders and delivering the products ordered
  • Customer service and communication with you
  • .
  • Personalization of your offer and customization of advertising content.
  • Analyzing and improving the functioning of the store.
  • Compliance with legal and regulatory obligations.

Forwarding of data

Your data may be shared with the following parties:

  • Courier and logistics companies, for the purpose of delivering the products you have ordered
  • Payment processors, to process transactions.
  • IT service providers to maintain and manage our store.
  • State authorities, if this is required by law.

Cookie files

Our website uses cookies to provide you with a better service. Cookies are small text files that are stored on your device and help us:

  • Recognize your preferences and settings
  • Track activity on the website and analyze its performance
  • Facilitate the process of login and navigation

Types of cookies used:

  • Non-essential cookies: They are necessary for the proper functioning of the store.
  • Analytical cookies: They are necessary for the proper functioning of the shop
  • Marketing cookies: They are used to personalizing advertising and offers.

Your rights You have the right to:

  • Access to your personal data
  • Correct inaccurate or incomplete data.
  • Delete your data (“right to be forgotten”).
  • Restriction of data processing.
  • Transfer your data to another controller.
  • Objection to the processing of personal data.
  • Revocation of consent to data processing.

Changes to the privacy policy

We reserve the right to make changes to this Privacy Policy and Cookie Policy. Any changes will be posted on this page.

Contact us

If you have any questions about this Privacy Policy and Cookie Policy, please contact us by email at [email protected].

Thank you for your trust and for using the Redmona.com store!